Swiggy will now deliver food in trains, partners with IRCTC

SWIGGY, a popular food delivery service, is teaming up with Indian Railways to bring delicious meals to train passengers. Through a partnership with the Indian Railway Catering and Tourism Corporation (IRCTC), Swiggy aims to provide pre-ordered meals to travellers using IRCTC's e-catering portal.

This collaboration, announced through a filing with the stock exchange by IRCTC, will be facilitated by Bundl Technologies Pvt. Ltd. (Swiggy Foods) and is expected to launch soon.

Initially, the service will be available at select railway stations such as Bengaluru, Bhubaneswar, Vijayawada and Visakhapatnam in the first phase.

“The eCatering service through Bundl Technologies Pvt. Ltd. (Swiggy Foods) may be available soon,” the IRCTC said in a stock exchange filing.

The objective of this initiative is to enhance the passenger experience by offering convenient food options during train journeys. By partnering with Swiggy, IRCTC aims to streamline the meal ordering and delivery process for travelers using its e-catering platform.

“The IRCTC has tied up with Bundl Technologies Pvt. Ltd. (Swiggy Foods) for supply and delivery of pre-ordered meals through IRCTC e-catering portal as a PoC (proof of concept) in the first phase at four railway stations -- Bengaluru, Bhubaneswar, Vijayawada and Visakhapatnam,” iRCTC said in a statement.

This isn't the first time IRCTC has collaborated with food delivery platforms. In October of last year, it partnered with Zomato to offer similar pre-ordered food delivery services at various railway stations including New Delhi, Prayagraj, Kanpur, Lucknow, and Varanasi.

Through the IRCTC e-catering portal, ordering food for train travel is a simple process. Passengers can enter their PNR number to access a variety of restaurant options available for their journey. Once they've made their selections, they can proceed to place their order, choosing to pay online or opt for cash on delivery. The ordered meals will then be delivered directly to their seats, enhancing the convenience and comfort of their travel experience.

With this new partnership between IRCTC and Swiggy, train passengers can anticipate a broader selection of meal options and a hassle-free ordering process, ultimately improving their overall travel experience.